![]() ![]() If you never disagree with a co-worker, you might think that signals a great working relationship. Embrace Healthy Conflict and Tear Down Defenses Place them at the center of the conversation instead of yourselfĢ.Paraphrase what the other person says to reassure understanding.If you interrupt someone, apologize and ask them to repeat themselves.Gallaher suggests the following tactics to practice active listening: This includes everyday conversations with your co-workers or neighbors. To ascend to the final level (i.e., active and empathetic listening), Gallaher recommends checking in with yourself when you speak with others. Finally, on the fourth level, the speaker acknowledges a potential misunderstanding. On the third level, the speaker shifts to their position rather than targeting the other’s. ![]() On the second, they target their opponent’s feelings (i.e., the opinion stems from an unnecessary feeling or emotion). On the first level, the speaker regards the person’s opinion as factually incorrect. ![]()
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